Privacy Policy
At The Buzz Ltd (“The Buzz”, “we”, “us” or “our”), accessible from https://thebuzz.marketing, one of our priorities is the privacy of our visitors, clients and business contacts.
This Privacy Policy explains the types of personal information that we collect and how we use it.
The Buzz Ltd is the data controller for personal information that we collect and use for our own business purposes. If you have any questions or require more information about our Privacy Policy, please contact us at hello@thebuzz.marketing.
This Privacy Policy applies to information collected through our website and through our normal business activities, including enquiries, client and supplier relationships and professional communications.
Information we collect
The personal information that you are asked to provide, and the reasons why we ask you to provide it, will normally be made clear at the point we collect it.
If you contact us directly, we may receive information such as your name, company name, job title, email address, telephone number, the contents of your message and any other information you choose to provide.
When using a form on our website, we may ask for contact information such as your name, company name, email address and telephone number.
We may also receive professional contact information through referrals, introductions, LinkedIn, company websites, professional directories and other publicly available business sources.
How we use your information
We may use the information we collect to:
- provide, operate and maintain our website;
- respond to enquiries and requests;
- prepare proposals and discuss potential work;
- provide and manage our services;
- communicate with clients, consultants, suppliers and other business contacts;
- improve our website and services;
- understand how visitors use our website;
- maintain appropriate business, contractual and financial records;
- send relevant information about The Buzz, our services and activities;
- protect our website, systems and business; and
- comply with our legal and regulatory obligations.
Our lawful basis for using your information
Under UK data protection law, we need a lawful basis for processing personal information. Depending on the circumstances, we may process your information because:
- it is necessary to perform a contract with you or take steps before entering into a contract;
- we need to comply with a legal obligation;
- it is in our legitimate interests to operate, manage and develop our business and professional relationships; or
- you have given us your consent, where consent is required.
Where we rely on our legitimate interests, we consider whether those interests are proportionate and whether your rights and interests override them.
You can ask us to stop sending you marketing communications at any time by contacting hello@thebuzz.marketing or using an unsubscribe option where provided.
Information we process for our clients
As part of providing marketing services, we may occasionally access or process personal information held within a client’s own systems, platforms or accounts.
Where a client determines why and how that information is used, the client will normally be the data controller and The Buzz will act as a data processor.
In these circumstances, we process the information only as necessary to provide our agreed services, follow the client’s instructions and relevant policies, and do not use the information for our own independent purposes.
Requests relating to personal information controlled by one of our clients should normally be directed to that client.
Log files
The Buzz follows standard procedures for the use of website log files. These files may record visitors when they visit our website.
Information collected may include internet protocol (IP) addresses, browser type, device information, date and time, referring or exit pages and information about website activity.
We use this information to operate and secure our website, analyse trends and understand how visitors use the site.
Cookies
Like most websites, The Buzz may use cookies and similar technologies.
Cookies may be used to operate the website, remember visitors’ preferences and understand how visitors use our website. Where cookies are essential for the operation or security of the website, they may be used without consent. Where consent is required for non-essential cookies, such as certain analytics or marketing cookies, we will ask for your consent through our website’s cookie controls. You can also manage or disable cookies through your browser settings.
Who we share information with
We do not sell personal information.
Where necessary, we may share personal information with organisations that help us operate our business or deliver our services, such as:
- consultants and service partners;
- website, IT, email and cloud-service providers;
- professional advisers such as accountants, insurers and legal advisers;
- clients and suppliers where necessary to provide our services; and
- regulators, public authorities or law-enforcement bodies where we are legally required to do so.
Where another organisation processes personal information on our behalf, we expect it to protect that information appropriately.
International transfers
Some of the technology and service providers we use may process or store personal information outside the United Kingdom. Where personal information is transferred internationally, we take appropriate steps to ensure that the transfer complies with UK data protection law and that appropriate safeguards are in place where required.
How long we keep your information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet any legal, contractual, accounting or regulatory requirements.
The length of time will depend on the nature of the information and our relationship with you.
For example, business and financial records may need to be retained for up to six years, while enquiry and business-development information will be retained only for as long as it remains reasonably relevant.
Where we process information on behalf of a client, we follow the client’s applicable retention requirements and instructions.
How we protect your information
We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
Access to personal information is limited to those who reasonably need it for legitimate business purposes.
Your data protection rights
Under UK data protection law, depending on the circumstances, you may have the following rights:
The right to access – You have the right to request a copy of the personal information we hold about you.
The right to rectification – You have the right to request that we correct information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure – You may have the right to request that we erase your personal information in certain circumstances.
The right to restrict processing – You may have the right to request that we restrict the processing of your personal information in certain circumstances.
The right to object to processing – You may have the right to object to our processing of your personal information. You can object to the use of your information for direct marketing at any time.
The right to data portability – In certain circumstances, you may have the right to request that we transfer information you have provided to us to another organisation or directly to you.
The right to withdraw consent – Where we rely on your consent to process personal information, you can withdraw that consent at any time.
If you make a request, we will normally respond within one month. We do not normally charge a fee for exercising your data protection rights, although the law allows us to do so in limited circumstances.
To exercise any of these rights, please contact us at hello@thebuzz.marketing.
Complaints
If you have concerns about how we use your personal information, please contact us in the first instance and we will try to resolve your concerns.
You also have the right to make a complaint to the UK’s data protection regulator, the Information Commissioner’s Office (ICO).
More information is available at ico.org.uk.
Third-party websites
Our website may contain links to websites operated by other organisations.
The Buzz is not responsible for the privacy practices of third-party websites. We recommend reviewing the privacy policy of any third-party website you visit.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, systems or legal obligations. The latest version will be published on our website and identified by the date at the top of this policy.
Contact information
To contact us regarding this Privacy Policy or the way we use your personal information, please email:
hello@thebuzz.marketing